Customer Support Specialist (f/m/d)

Dane osobowe:

Name *

Surname *

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E-mail *

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Would you like to tell us something more about yourself?

Foreign languages and proficiency level *

Availability *

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Dodatkowe pytania

Expected salary *

Preferred work model *

Do you have experience in a similar role (Customer Support / B2B client service / Account Management)? If yes, how many years? *

Do you have experience in the tech/SaaS industry? If yes, for how many years? *

Which AI tools do you use in your day-to-day work, and what for? Please give one concrete example of how it improved your work. *

Have you ever upsold or cross-sold services to existing clients? If yes, briefly describe how. *

Are you familiar with the Google ecosystem (Google Business Profile, Google Maps) or Apple Maps? If yes, to what extent — as a regular user, a power user, or professionally (e.g. managing listings / Google Business Profile)? *

Have you created knowledge bases, help articles or how-to guides for clients? Share an example if you can *